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His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai, right this moment visited the Federal Authority for Id, Citizenship, Customs and Port Safety’s Buyer Happiness Centres in Al Barsha and Al Rashidiya, each of which obtained a 6-star ranking within the 2023 analysis beneath the Authorities International Star Ranking System for Companies within the UAE.
In the course of the go to, His Highness emphasised that the visionary management of the UAE is dedicated to selling and creating world-class authorities providers aligned with the nation’s aspiration to realize world-leading residing requirements and fostering buyer happiness, with a specific concentrate on offering seamless and hassle-free providers by means of digital and good options.
Sheikh Ahmed bin Mohammed was welcomed by His Excellency Main Normal Suhail Saeed Al Khaili, Director Normal of the Federal Authority for Id, Citizenship, Customs, and Port Safety; His Excellency Eng. Mohamed bin Taliah, Chief of Authorities Companies of the UAE Authorities; His Excellency Main Normal Suhail Jumaa Al Khaili, Director Normal of Id and Passports on the UAE Federal Authority for Id, Citizenship, Customs, and Port Safety; and H.E. Main Normal Khalifa Matar Al-Humairi, Appearing Director Normal of Assist Companies on the Authority.
His Highness additionally unveiled plaques displaying the 6-star ranking of the 2 buyer happiness centres and was appraised in regards to the providers supplied and the developments plans of the 2 centres. His Highness counseled groups at each centres for the devoted efforts that underpinned their service excellence in accordance with the very best international requirements.
His Highness additionally praised the Federal Authority for Id, Citizenship, Customs, and Port Safety for constantly enhancing their providers consistent with the directives of the management to measure as much as the individuals’s aspirations, thus additional elevating the UAE’s standing on numerous worldwide indices.
His Excellency Main Normal Al Khaili thanked His Highness Sheikh Ahmed bin Mohammed for his go to, which he stated mirrored the management’s appreciation for hardworking and devoted groups striving to realize neighborhood happiness.
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, had in November introduced the 2023 analysis outcomes of the Authorities International Star Ranking System for Companies within the UAE. The analysis, making for the fifth analysis cycle of service centres and the second analysis cycle of contact centres and digital channels, lined 124 authorities service channels supplied by means of service centres, web sites, good purposes, and get in touch with centres of 25 federal ministries and entities.
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