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I’m a 54-year-old Spaniard who not too long ago grew to become a naturalised British citizen after 25 years residing in England. In March I utilized for my first British passport.
I used to be required to ship my Spanish passport and naturalisation certificates as supporting documentation. After I utilized on 21 March there was a mean processing time of 5 to 6 weeks and a most wait of 10 weeks.
I’ve now been and not using a passport for 12 weeks and it’s affecting my work as an interpreter as I’m unable to take up paid jobs overseas. I used to be provided an task in Germany final week however couldn’t journey and I needed to cancel a vacation deliberate for the beginning of this month.
I’ve been making an attempt desperately to resolve this and, over the previous month, have spent hours on the telephone to the Passport Workplace.
The workers are often useful and agree I ought to have acquired my passport by now. They provide to “expedite my file” or ship an electronic mail on my behalf however nothing modifications; my on-line utility has been listed as “being processed” since 21 April.
I’ve defined quite a few instances that I’m determined to have a passport so I can journey for work. I’ve steered cancelling the appliance so I can get my Spanish passport again, however they inform me that may take longer (three to 4 weeks) than ready for my new British one.
RP, London
One other story of passport hell. After writing to us, in desperation, you determined to go in individual to the Passport Workplace in London, armed along with your airplane ticket and proof of a overseas task.
It labored and you have your passport. It has been extremely annoying and also you discovered the passport recommendation line to be a waste of time and have begun a proper grievance.
HM Passport Workplace says that between March and Could 98.5% of purposes had been accomplished inside 10 weeks.
“Since April 2021, we’ve clearly acknowledged that individuals ought to enable as much as 10 weeks when making use of … the small share of those who take longer ought to name the passport recommendation line on 0300 222 0000 if they should have their utility expedited,” it says.
Have you ever suffered a lack of earnings due to a delayed passport utility? Tell us.
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