Apple Pay was down for Chase clients for fairly some time

Replace, February 18th, 12:40AM ET: The difficulty with Apple Pay and Chase bank cards has been resolved, in line with Apple spokesperson Heather Norton, who additional tells us that “this was not an Apple Pay situation, and we noticed no issues with our techniques.” (The not-so-subtle subtext there being that this was a Chase downside, in fact.) That upkeep be aware on the standing web page was unrelated to this outage, she provides. Authentic story follows under.

It seems that Apple Pay is down, significantly for Chase clients — Verge staffers have had their playing cards declined whereas attempting to pay with Chase playing cards utilizing Apple Pay, whereas utilizing the identical bodily card works simply positive. A number of individuals on Threads confirmed the identical situation after I requested — though individuals with non-Chase banks like Citi seem like utilizing Apple Pay simply positive.

Apple’s system standing web page says that Apple Pay and Pockets have a upkeep in progress which began at 12PM — which is a reasonably bizarre time to begin a upkeep that disrupts funds. The web page additionally says that “Some Maryland Customers could have points,” however we’ve had stories in each New York and LA, so it seems we’re all into crab muffins and soccer as we speak.

For what it’s price, the Chase customer support line is at the moment as much as 15-minute wait occasions, and brokers are telling people who Apple Pay is “going by way of upkeep” to obtain “an sudden improve,” which is a pleasant euphemism. Sadly, nobody appears to know when issues will likely be fastened. We’ve reached out to Apple for remark; we’ll replace if we hear something.