ANZ has blamed an outage on a 3rd get together vendor after thousands and thousands of shoppers had been left with out entry to their app and web banking providers.
The financial institution, of their newest replace, confirmed investigations are persevering with.
“We’re at present investigating a expertise challenge referring to a 3rd get together vendor,” ANZ stated in a social media assertion.
“This has affected prospects accessing some methods together with the ANZ App, Web Banking and ANZ Transactive International.”
ANZ stated entry to the app and international providers got here again on-line about 2.45pm.
“We proceed our work to resolve this as quickly as doable and apologise for the inconvenience,” the financial institution stated.
“The ANZ Plus app, Telephone Banking, ATMs and EFTPOS amenities proceed to be out there.”
About 3000 prospects have reported a problem with their on-line banking providers since round noon, in keeping with Down Detector.
ANZ has stated greater than 4 million prospects use its on-line banking app.