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– The launch of the platform exhibits Dubai management’s curiosity in listening to clients and involving them in growing companies and insurance policies, say officers.
– Abdulla Al Basti: The platform is designed to allow clients to contribute to the continual enchancment of presidency companies and assist the federal government exceed buyer expectations.
– Hamad Al Mansouri: The platform’s title, 04, is of remarkable significance because it represents the realm code of a metropolis that has grow to be a mannequin of proactivity and futuristic considering worldwide.
– Eman Al-Suwaidi: The platform will assist in reaching the imaginative and prescient of the 360 Companies coverage by putting buyer wants and expectations on the coronary heart of service improvement.
Senior authorities officers hailed the launch of Dubai’s “04 Platform,” by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Govt Council. The launch aligns with the emirate’s ‘360 Companies’ coverage, which locations clients on the coronary heart of the method of growing authorities companies and offers them with a unified platform to voice their opinions, supply recommendations and lift any challenges or complaints.
Developed by the Dubai Mannequin Centre of the Common Secretariat of The Govt Council and the Dubai Digital Authority, with the participation of greater than 40 authorities entities and others, the “04 Platform” represents an modern buyer interface for all residents, residents, and even guests. The platform goals to raise buyer satisfaction and happiness to new heights by offering a seamless expertise for customers.
His Excellency Abdulla Mohammed Al Basti, Secretary Common of The Govt Council of Dubai, stated: “The “04 platform” launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Govt Council, aligns with the management method set by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to attain the very best high quality requirements in authorities work and repair supply whereas sustaining Dubai authorities’s management positioning as one of many world’s finest, most superior, and clear governments.”
Al Basti continued: “The “04 platform” is designed to allow clients to contribute to the continual enchancment and improvement of presidency companies. Prospects can talk their recommendations, concepts, and opinions extra successfully, enhancing their involvement in enhancing companies. The platform is designed to assist the federal government meet and exceed buyer expectations.”
His Excellency Hamad Al Mansouri, Director Common of the Dubai Digital Authority, stated: “The launch of the “04 platform”, in collaboration between the Dubai Digital Authority and the Dubai Mannequin Centre of the Common Secretariat of The Govt Council, displays the management’s dedication to figuring out buyer wants. By participating and involving clients in growing authorities companies and insurance policies, the platform goals to advertise happiness by enhanced group interplay and partnership. The platform’s title, 04, is of remarkable significance because it represents the realm code of a metropolis that has grow to be a beacon of inspiration worldwide, and a mannequin of proactivity and futuristic considering.
“The platform embodies the idea of a complete and built-in authorities. 40 authorities entities will talk with the general public by a single channel, facilitating and monitoring the requests, along with offering complete knowledge that allows data-driven decision-making.”
Eman Al-Suwaidi, Senior Director of the Dubai Mannequin Centre, stated: “The “04 platform” might be instrumental for the way forward for Dubai’s authorities companies. The platform is likely one of the most vital capabilities for presidency entities in reaching the imaginative and prescient of the 360 Companies coverage by offering a digital expertise for patrons and putting their wants and expectations on the coronary heart of service improvement.”
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