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Nigerian prospects of Warranty Belief Financial institution are grappling with community downtime, rendering transactions unattainable by way of the financial institution’s app, USSD, or Level of Gross sales terminals.
As noticed by Nairametrics, the community drawback which began on Wednesday, April 4, 2024, persists with out decision on the time of this report’s publication.
Prospects have encountered error messages corresponding to “Issuer inoperative” and “2102 error, this service is at present not out there” when trying transactions, exacerbating the inconvenience.
Regardless of the widespread community downtime, GTbank is but to issued an official assertion addressing the continuing community points.
Consequently, agitated prospects have taken to social media platforms, notably X (previously Twitter), utilizing the hashtag #gtbank to precise their frustration and demand transparency relating to the community downtime debacle.
What Nigerians are saying on X
Moe
- “I can’t imagine @gtbankhasn’t issued any apologies wherever for this service disruption that has lasted over 24hours. Prospects can’t obtain cash, can’t ship out cash, can’t use playing cards to pay for stuff, can’t even use the atm. No e mail, no textual content not even a social media publish”
I can’t imagine @gtbank hasn’t issued any apologies wherever for this service disruption that has lasted over 24hours. Prospects can’t obtain cash, can’t ship out cash, can’t use playing cards to pay for stuff, can’t even use the atm. No e mail, no textual content not even a social media publish
— Moe (@Mochievous) April 5, 2024
Maryam
- “GTBank nearly embarrassed me this night. I stood for like 10 minutes making an attempt each code and app and it’s not working. Fortunately the girl i purchased water and stuffs from her instructed me I can go along with what I purchased and I ought to convey her cash tomorrow. There’re nonetheless good folks on the market”.
GTBank nearly embarrassed me this night. I stood for like 10 minutes making an attempt each code and app and it’s not working. Fortunately the girl i purchased water and stuffs from her instructed me I can go along with what I purchased and I ought to convey her cash tomorrow. There’re nonetheless good folks on the market.
— Maryam (@simple_ryam) April 4, 2024
Titemijuopelo
- “#gtbank @gtbankyou folks have embarrassed me in the present day . Worst financial institution ever. I haven’t been in a position to obtain or ship funds. All buyer care channels are inactive, and in the present day is Friday. So until Monday earlier than we are able to complain. That is too unhealthy.”
#gtbank @gtbank you folks have embarrassed me in the present day 😭😭. Worst financial institution ever. I haven’t been in a position to obtain or ship funds. All buyer care channels are inactive, and in the present day is Friday. So until Monday earlier than we are able to complain. That is too unhealthy 😭😭😭😭
— Huge jupsss 👑 (@Titemijuopelo) April 5, 2024
Gimba Kakanda
- “If a GTBank card is all you might be carrying with you to a restaurant this week, simply just remember to are within the temper for laundry dishes.”
If a GTBank card is all you might be carrying with you to a restaurant this week, simply just remember to are within the temper for laundry dishes.
— Gimba Kakanda (@gimbakakanda) April 5, 2024
Rsvptemple
- “simply keep at dwelling if you happen to use gtbank. take this warning critically.”
simply keep at dwelling if you happen to use gtbank.
take this warning critically.
— yung aristo (@rsvptemple) April 4, 2024
TenaViolinist
- “So @gtbankconfirmed all of us pepper and never even one communique was launched to handle the scenario. Solely in Nigeria #gtbank”
So @gtbank confirmed all of us pepper and never even one communique was launched to handle the scenario. Solely in Nigeria #gtbank
— (@TenaViolinist) April 5, 2024
Aniekan
- “@gtbankwas my first ever financial institution , however their service has been extremely disappointing currently. For the previous three days, I haven’t been in a position to perform any transactions, and their app received’t even open. It’s annoying that they haven’t addressed this challenge. I’m carried out with them.”https://twitter.com/aniekanetvk/standing/1776511467673583701
Oyinda Kel
- “@gtbankIt’s shameful that GTB doesn’t have the nice manners to tell their prospects on their banking platforms points. This began on April 4 they usually’re conscious it is a large inconvenience and nonetheless no apology. GTB PLEASE FIX AND APOLOGISE TO CUSTOMERS FOR THE DOWNTIME “
@gtbank It’s shameful that GTB doesn’t have the nice manners to tell their prospects on their banking platforms points. This began on April 4 they usually’re conscious it is a large inconvenience and nonetheless no apology. GTB PLEASE FIX AND APOLOGISE TO CUSTOMERS FOR THE DOWNTIME
— Oyinda kel (@Samwarsh) April 6, 2024
What you must know
Nairametrics earlier highlighted the Central Financial institution of Nigeria’s (CBN) choice to lift the minimal capital necessities for industrial banks with worldwide authorization to N500 billion and nationwide banks to N200 billion. This regulatory adjustment signifies an uptick within the capital base for banks, tailor-made to the extent of their operations.
Below the brand new coverage directive, Tier-1 banks are anticipated to keep up a minimal capital base of N500 billion, whereas nationwide banks should adhere to a threshold of N200 billion. Moreover, regional banks are required to keep up a capital base of N50 billion.
Nonetheless, an evaluation based mostly on the banks’ 2023 9-month outcomes revealed that each one banks fell wanting assembly the stipulated capital necessities, significantly by way of share premium and peculiar share capital.
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