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Luton Airport has acquired greater than 16,000 buyer queries following a fireplace at one among its automobile parks earlier this week.
As much as 1,500 automobiles had been affected when the airport’s multistorey Terminal Automotive Park 2 turned engulfed in flames on Tuesday.
Drivers with automobiles nonetheless contained in the construction mentioned on Friday that they had been supplied “no assist” because it can not at present be accessed safely.
The blaze induced the automobile park to partially collapse, with the particles of some vehicles piled up inside its blackened storeys.
A London Luton Airport spokesperson mentioned: “Since Tuesday night time’s incident, along with Apcoa Parking we have now responded to virtually 16,500 buyer queries.
“Coping with such a big quantity of questions has naturally taken longer than we’d have appreciated.
“Though we don’t have all of the solutions at this stage, we’re working exhausting to offer extra particulars as quickly as doable.”
The spokesperson additionally mentioned the Motor Insurers’ Bureau shall be co-ordinating claims with all insurers, and that employees had been available to help these arriving on the airport.
Apcoa Parking mentioned in an announcement on Friday the fireplace had induced “intensive harm”, nevertheless it couldn’t affirm the situation of any specific automobile.
The airport’s Dart rail transit system, which opened earlier this yr, additionally stays closed.
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