Samsung briefly halts Galaxy Buds 3 Professional gross sales, says sorry for high quality points

Samsung simply launched its Galaxy Buds 3 Professional together with a raft of merchandise at its Unpacked occasion final week. Nonetheless, it appears to be like like the corporate could have briefly pulled its earbuds from sale as a result of high quality management points.

Early Galaxy Buds 3 Professional patrons reported a couple of points, with the principle drawback being that the ear suggestions had been being torn when eradicating them from the earbuds. The Korean model did suggest a way to soundly take away them earlier this week.

Now, Samsung’s web site reviews that the Galaxy Buds 3 Professional delivery date has been delayed from July 24 to August 28 (see under). In the meantime, Greatest Purchase’s web site isn’t permitting customers to pre-order, merely stating that the product is “coming quickly.” 

The Samsung web site and Greatest Purchase aren’t the one affected retailers, as Amazon has pulled the Galaxy Buds 3 Professional itemizing altogether. As a substitute, you’re greeted with the display under. For what it’s price, the common mannequin continues to be obtainable to pre-order by way of Samsung and Amazon and has a July 24 launch date. 

Samsung Korea apologizes for Galaxy Buds 3 Professional points

“We deeply apologize for any high quality points you could have encountered with a number of the merchandise you bought in the course of the pre-sale interval,” Samsung Korea famous in a translated assertion noticed by Yonhap Information.

“If you happen to expertise any inconvenience with the product you bought, you may go to a close-by service heart to obtain applicable measures akin to change or refund,” the corporate continued. “We are going to do our greatest to completely examine all processes earlier than the official home launch on the twenty fourth to forestall related incidents from occurring once more.”

We’ve contacted Samsung to search out out whether or not Galaxy Buds 3 Professional gross sales have certainly been paused. We’ve additionally requested the corporate about recourse for individuals who’ve already purchased and obtained the earbuds. We’ll replace the article as quickly as Samsung responds to us.