[ad_1]
Moore gave background information about why the Airbnb host grew to become indignant concerning the ranking. “I left a 4/5 assessment with a constructive message, and the host has contacted me at my private quantity with more and more threatening textual content as a result of my assessment introduced their common ranking down from a 5 to a 4.95.”
The faculty educator shared the constructive evaluation she gave Brad’s rental: “Actually loved my time right here and would definitely keep once more if I discovered myself in Vancouver for a couple of quick days.”
Moore rapidly posted the matter to Twitter and tagged @Airbnb and @Airbnbhelp along with her considerations “within the curiosity of my very own private security in addition to public security,” and requested their assist in eradicating the disgruntled host from their platform.
Within the curiosity of my very own private security in addition to public security, @Airbnb @AirbnbHelp: Are you able to clarify to me and everybody else why the host who despatched me this message continues to be energetic in your platform? This particular person is clearly a risk and shouldn’t be allowed to host company. pic.twitter.com/JJHA1mRwLQ
— Dr. Alex Moore (@Dr_AlexM) June 18, 2022
She additionally contacted the authorities concerning the threatening messages. “Fast replace: The itemizing continues to be posted, however I simply spoke with Vancouver PD and they are going to be sending somebody over to inform the host to go away me alone “or else.”. They could additionally revoke his license to take part in house-share applications. Fingers crossed.”
Finally, Airbnb reached out to Moore and apologized for her expertise, assuring her that they’d ship out a “appropriate staff” to supply her help.
After investigating the incident between Moore and the host, Airbnb determined to take away the property itemizing, “It’s confirmed that his itemizing has been taken down! I’ll proceed to comply with up with @AirbnbHelp relating to subsequent steps,” Moore up to date with a tweet.
The web rental market and the assistant professor have been additionally in the midst of agreeing on a attainable refund. Moore mentioned to one in all her Twitter followers: “I’m nonetheless making an attempt to type that half out, however my precedence was undoubtedly to ensure he couldn’t host others.”
Airbnb mentioned to Indy100 that, “After a radical investigation throughout which the Host was suspended, we’ve now eliminated the Host and their itemizing completely from Airbnb in accordance with our group insurance policies.”
[ad_2]
Source link
